Elavon Merchant Services Contract: Key Terms and Considerations

If you`re a business owner looking for a reliable payment processing solution, Elavon Merchant Services may be a viable option. Elavon is a global payment processor that offers a range of merchant services, including credit and debit card processing, gift card programs, and online payment solutions.

Before signing up for Elavon Merchant Services, it`s essential to understand the terms and conditions of the contract. In this article, we`ll review some key terms and considerations to keep in mind when evaluating an Elavon Merchant Services contract.

PCI Compliance Requirements

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to protect cardholder data. Elavon requires all merchants to comply with the PCI DSS standards, which involves regular security checks and compliance validation. Failure to meet the PCI DSS requirements can result in hefty fines and may compromise the security of your customers` data.

Pricing and Fees

Elavon Merchant Services charges several fees, including transaction fees, monthly statement fees, and chargeback fees. The type of fees you`ll incur depends on the payment processing solutions you choose and the volume of transactions you process. It`s essential to review the pricing and fee structure carefully to determine the total cost of using Elavon Merchant Services.

Contract Terms and Length

Before signing up for Elavon Merchant Services, it`s important to understand the length and terms of the contract. Elavon typically requires merchants to sign a multi-year contract, with an early termination fee if the contract is terminated before the end date. It`s important to review the contract`s terms and length to ensure it aligns with your business needs.

Customer Support

Elavon Merchant Services offers customer support through phone and email channels. However, some merchants report difficulty in reaching customer support representatives and long wait times. Before signing up for Elavon Merchant Services, consider the quality of customer support and whether it aligns with your business needs.

Additional Services

Elavon offers additional services, such as gift card programs, e-commerce solutions, and fraud prevention tools. Before signing up for Elavon Merchant Services, consider whether these additional services will benefit your business and whether they`re worth the additional fees.


Elavon Merchant Services is a viable payment processing solution for businesses of all sizes. However, before signing up for Elavon Merchant Services, it`s important to carefully review the contract`s terms and conditions. Consider factors such as PCI compliance requirements, pricing and fees, contract terms and length, customer support, and additional services. By understanding these key terms and considerations, you can make an informed decision when evaluating Elavon Merchant Services.